FAQ'S

All visitors must be 16 years and over to attend Scare Asylum. Children under 16 years will not gain entry to the event, (even if accompanied by a responsible adult) ID required on entry for all those lucky enough to look under 21 years.

Yes, for group bookings of 20 people or more, please contact info@razetheroof.co.uk Please note that groups enter the scare maze & Zombie apocalypse in group sizes of 6 – 12 people.

All tickets are sold online and in advance only. Tickets will be sent at the time of booking via the email provided.

Yes. The Graveyard Inn serves a choice of alcoholic drinks in the venue. “bag searches” will be made on entry. Alcohol found on a visitor’s person will be confiscated for the duration of your visit. Alcohol can only be purchased from our venue’s bar , The Graveyard Inn. If we think you are under the influence of drugs you will be escorted off site and you will forfeit your ticket.

Yes. There are both toilets and disabled toilets.

Proof of I.D. must be photographic i.e. Passport, college pass, driving licence. Bringing a photocopy will be sufficient providing it is clear. ID required on entry for all those lucky enough to look under 21 years. PASS accredited photographic ID proof of age cards are available to all ages and are readily available in the UK.

The actors will not touch you. We have a no touch policy, however if you don’t behave while going through the scare maze…then they will tear off your arm or leg, whichever is closer, then you will be asked to leave the event.

Yes, a copy of our Access Statement is available on our Terms and Conditions page(complete)

Yes, a copy of our visitor risk assessment is available on our Terms and Conditions page(complete)

Scare Asylum is open until 11pm (Scare Attraction queues close at 10.30pm) – Stay all night if you can take the fright!

Our busiest nights are always on Friday and Saturday. The closer to Halloween, the busier we are. To ease the queue times we run multiple intakes. Please make a note of your intake time. The best advice is to arrive early so you are ready for your intake. We also have a limited number of fast-track tickets for sale online only; this will enable you to bypass any of the main queues for the scare maze and VR.

Scare Asylum fast track tickets allow you to avoid queues, give you access to the scare maze and VR.

Last entry 10:30pm. Scare Asylum is open until 11pm (Scare maze and VR queues close at 10.30pm) – Stay all night if you can take the fright!

All visitors must be 16 years and over to attend Scare Asylum. Children under 16 years will not gain entry to the event, (even if accompanied by a responsible adult)

Photography or filming is not allowed inside of the Scare Asylum scare maze or VR.

Indoors & outdoors. 95% of the event is indoors. Please be prepared for bad and/or cold weather conditions. We recommend bringing waterproof clothing. You enter the building via a short outside scare. On average your experience outside will be approx 5 minutes.

All visitors must be 16 years and over to attend Scare Asylum. Children under 16 years will not gain entry to the event, (even if accompanied by a responsible adult) Id required on entry for all those lucky enough to look under 21 years.

We do not recommend the event for pregnant ladies.

Because of the narrow passageways and the scare maze being on an upper floor it is not suitable for people who use wheelchairs, frames or crutches, however the food & bar area and VR arena welcomes everyone to come and enjoy the fun (Concessions apply).

We strongly advise not wearing high heels due to uneven surfaces. A pair of flat comfortable shoes will be just fine…you may wish to wear “trainers” (sneakers) so you can run for your lives…we do not recommend running as your safety is paramount.

Allow 1 hour for the maze & VR, 2 hours including food & bar.. If you have a fast track tickets your time experiencing the scare maze and VR will be approximately 30 minutes, however there is a whole night of entertainment on offer at Scare Asylum.

Food is not allowed to be brought into the event, but there are, however, food concessions on site.

Our main objective is to provide a terrifying, entertaining and unforgettable evening of horrific entertainment which will give you nightmares for years to come. Please get in touch if you have further queries. info@razetheroof.co.uk